Deliver a Transparent Checkout that Works for Your Customers and Your Business

Complex logistics is what ShipperHQ does best. For 16+ years, we’ve helped merchants solve thousands of shipping scenarios. Here are a few real-world examples: 

• Accurate rate across thousands of SKUs, including carts with parcel & freight items – so large squat racks and small resistance bands ship efficiently
• Show Amazon-style split checkout for mixed carts across multiple warehouses, with accurate delivery dates for each shipment and routing rules like “lift kits can ship from Austin or Houston”
• Set transit-time limits for perishables — so a shopper in Montana buying seafood from Maine sees only Next-day or 2-day options, while a shopper in Maine sees Ground
• Factor in a 10% surcharge for oversized fees or add a $5 surcharge to the cost of 2-day delivery
• Restrict shipping of certain products to certain states, zip codes, or address types

Absolutely. ShipperHQ's Multi-Origin Shipping and Dropshipping feature is trusted by merchants shipping from multiple warehouses, retail stores, and vendor locations.

ShipperHQ intelligently selects origins to reduce costs and delivery times, giving merchants different algorithms to choose from depending on their preferences, like shipping from the nearest warehouse or fewest warehouses. Merchants can configure different carriers, rules, surcharges, and restrictions by origin, and fully support dropship scenarios with vendor-specific logic.

At checkout, merchants can choose to use Method Merging to combine rates into a single, clean shipping quote or show a split checkout with accurate delivery dates for each shipment.

No, ShipperHQ does not currently offer a label. To receive a label, relevant order and shipping data is sent back to your eCommerce platform and can be integrated with the fulfillment software of your choice.

ShipperHQ dramatically extends native platform shipping, giving merchants full control over rates, rules, and checkout. Native tools handle basics, but quickly hit limits:

• Only a few carrier integrations and no LTL freight
• Simple table rates with limited logic
• Minimal support for dimensional shipping
• No accurate delivery dates
• Shipping rules that don’t scale

ShipperHQ fills those gaps with 20+ advanced capabilities:

• 75+ carrier integrations, including LTL freight with accessorial fees (oversized, liftgate, residential, rural)
• Sophisticated rules engine to apply restrictions, surcharges, or discounts based on products, destinations, and cart conditions
• Dimensional packing with custom boxes and packing rules
• Merged rates or split checkout with accurate delivery dates

Bottom line: Native tools handle basics. ShipperHQ delivers conversion optimization, cost control, and  flexibility that scales.

ShipperHQ takes data security and privacy seriously, with enterprise-grade protections designed to keep your business and customer data safe. We follow industry best practices and comply with data protection regulations including GDPR and CCPA. All data is encrypted at rest (256-bit AES-GCM) and in transit (SSL), with customer credentials securely hashed.

Access to data is tightly controlled through role-based permissions and multi-factor authentication, with production systems isolated in secure AWS environments and continuously monitored. ShipperHQ undergoes annual third-party penetration testing, maintains ongoing security audits, and follows OWASP and NIST guidelines.

We operate on a privacy-by-design model collecting only what’s necessary, never selling customer data or using it for AI training, and notifying customers within 72 hours in the unlikely event of a security incident. See Privacy Policy

Yes. ShipperHQ is built to handle sudden traffic spikes and sustained high-volume operations without performance degradation. Our cloud-based infrastructure scales automatically, maintaining over 99.9% uptime—even as traffic or order volume doubles.

Enterprise brands like Sony, Toyota, P&G, and Kohler rely on ShipperHQ during peak seasons, product launches, and flash sales. The platform processes thousands of rate calculations per minute, delivering consistent performance at any scale.

For high-volume merchants, the ShipperHQ Enterprise plan provides guaranteed performance, custom order limits, and priority support – so checkout never slows growth and always supports it.