Get In Touch

US Office

(512) 215-4900

sales@shipperhq.com

4801 Southwest Parkway
Building 2, Suite 240
Austin, TX 78735


UK Office

(+44) (0)1722 446240

sales@shipperhq.com

Registered Address:
Matrix House
12-16 Lionel Road
Canvey Island
Essex SS8 9DE

Company Number: 7058157
VAT Number: GB 101 5861 48


ShipperHQ in the US & UK is part of Zowta LLC

Need help with ShipperHQ?

Visit Help Docs

Overwhelmed By Your Shipping Goals?

Let's Discuss Your Requirements

Consultation

Starting at $500


Whether you're just getting started or ready to take your shipping strategy to the next level, let our team of ecommerce shipping experts guide you to the right shipping experience for your business.

Configuration

Starting at $500


Do you have a particularly complex set of shipping requirements or just need an extra set of hands to get started? Let our team of experienced engineers fully configure your store’s shipping strategy.

Priority Support

Starting at $200


Shipping is one of the most critical parts of your business. With Priority Support, our highly responsive team can answer your toughest questions and help you make the most of ShipperHQ's powerful features.

FAQs

Begin by signing up here for a free 30 day trial. You'll have access to all the features of the Standard plan. You can transfer to a paid plan at any point right from your ShipperHQ dashboard.

For some eCommerce platforms you'll need to download and install an extension on your site. On others it may be as simple as enabling an app. When you sign up you'll be given instructions and access to our support team to help you get set up.

If you haven't set up billing your account will be deactivated but you'll still have access to log in and set up billing to reenable your account. Your settings will be saved for at least 30 days if you wish to re-activate. After 30 days of inactivity your account may be deleted. You can reactivate your account whenever you'd like before that point by logging in and setting up billing.

On all standard plans, you'll have the option to cancel at any time. We don't provide refunds at cancellation, but your account will be active until the end of the period you've paid for. Enterprise plan contracts are written on a individual basis.

Some platforms don't currently support the functionality needed to support certain features. We're actively working with all of our supported platforms to encourage them to make this functionality available so that merchants on every platform can benefit from ShipperHQ's full feature set.

ABF™, Australia Post, Cerasis™, DHL, Echo® Global Logistics, Estes®, fastway, FedEx®, FedEx Freight®, FedEx SmartPost®, GSO, Old Dominion®, Pitt Ohio, Primus, ReTrans Freight, R&L®, Startrack, UPS®, UPS® Ground with Freight Pricing, UPS Access Point™, UPS Freight®, USPS®, Vitran Express® Canada, XPOLogistics®, YRC® Freight

If you don't see a carrier listed, please contact us!

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