The Delivery Solution That Drives Conversions

Yes. ShipperHQ lets you set different delivery rates by UK postcode zone. You can add a surcharge for high-cost regions like the Scottish Highlands, Northern Ireland, the Channel Islands, and the Isle of Man, while keeping standard rates for everywhere else.

You can upload all your postcode zones and their surcharges via CSV for quick bulk setup. Zones can be combined with conditions like weight or order value to fine-tune your rules further.

ShipperHQ calculates volumetric pricing at checkout using your configured box sizes and packing rules, ensuring courier charges reflect dimensional weight rather than actual weight alone.

The Dimensional Packing feature determines how items fit into your boxes, applies your volumetric divisor (typically 5,000 for UK couriers using cm and kg), and sends the correct weight to carriers or table rate lookups. This prevents undercharging on bulky, low-weight items like packaging materials, garden furniture, or large-format prints.

You can define packing rules for items that must ship in a fixed box, flag products to ship separately, and trigger surcharges automatically when an order packs into an oversized box. Dimensional Packing works with both table rate carriers and live-rate carriers like UPS, FedEx, and DHL.

With ShipperHQ, you can display accurate delivery dates at checkout by factoring in dispatch cutoff times, lead days, carrier transit times, and non-operational days.

You can set same-day dispatch cutoffs per warehouse, configure UK bank holidays and closure periods as non-operational dates, and assign longer lead times to specific products. Delivery dates shown at checkout always reflect your actual logistics constraints.

Delivery Date and Time is an advanced feature available across all supported platforms.

ShipperHQ displays UK and EU customs duties and import fees at checkout by calculating full landed cost in real time, covering over 200+ countries.

For UK merchants selling into the EU post-Brexit, these du includes VAT, duties, and import fees based on product HS codes, destination country, and order value. You can choose between DDP (Delivered Duty Paid), where duties and taxes are collected at checkout so customers pay nothing on delivery, or DDU (Delivered Duty Unpaid), where duties are shown as an estimate with payment collected by the carrier at delivery.

The duties and taxes feature is carrier-agnostic, working with DPD, UPS, FedEx, DHL, and any other international carrier, and updates automatically as tariff rules change.

ShipperHQ uses shipping rules to control which delivery options appear at checkout based on basket contents, destination, order value, product type, and customer group.

By customer type, you can show different delivery methods, rates, or thresholds for specific customer groups such as trade, wholesale, or VIP customers. By basket contents, you can hide express delivery for oversized items, offer free shipping above a threshold, or restrict methods to certain product categories. Conditions can be combined with destination zones, for example adding a surcharge for heavy items shipping to the Scottish Highlands.

ShipperHQ supports Click and Collect via the In-Store Pickup feature, letting UK merchants offer collections from one or multiple locations at checkout.

You can show all locations, only the nearest, or filter by distance radius from the customer's postcode. Store hours can be displayed to set collection expectations. For merchants shipping products to a collection point rather than holding stock there, Ship-to-Store is also available.