6,000+ Merchants Worldwide Trust ShipperHQ

Cadbury
Sony
Toyota
Solo Stove
Elemis
Lammes Candies
Gibson
Kohler
Cadbury
Sony
Toyota
Solo Stove
Elemis
Lammes Candies
Gibson
Kohler
duties & taxes

Transparent Checkout. More Conversions. Fewer Returns.

43% abandon cart when they can't see total costs upfront – including duties & taxes. Capture more international sales and cut costly returns with transparent landed costs at checkout.

Duties & Taxes on Autopilot

Expand globally without the complexity. ShipperHQ automatically calculates duties, tariffs, and taxes – adapting to changing trade policies in real-time so your landed costs stay accurate, no matter what.

  • CheckmarkChoose DDP or DDU. Collect duties at checkout (DDP) or display estimates (DDU).
  • CheckmarkNo HS Codes needed. You can add HS codes for greater precision, but they’re not required.
  • CheckmarkComply better with global regulations. Scale internationally without legal headaches.
  • CheckmarkAvoid getting locked in to a specific carrier. Works with any global carrier – DHL, UPS, FedEx, USPS, and more.
  • CheckmarkEnsure reliable and accurate rates with real-time calculations powered by DHL.
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did you know?

Tackle tariffs with shipping rules

With Shipping rules you can add a custom tariff fee at checkout to offset import costs and build customer trust. Book a quick demo to see how easy it is to set up.

Tariff Fee

Say Goodbye to Costly Global Returns

Did you know that nearly half of customers who are charged unexpected duties or taxes after checkout refuse delivery?

  • CheckmarkPrevent unexpected fees by displaying and collecting total landed costs upfront.
  • CheckmarkReduce international returns with transparent pricing.
  • CheckmarkKick up delivery success rates by ensuring all duties and taxes are paid for or displayed at checkout.
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“We have been able to tailor our shipping methods to our needs for both domestic and international orders, which makes our shipping process smoother and more streamlined.”

Tim Bombeli, Project Manager, MakingCosmetics Making Cosmetics

Deliver a Better Experience for Customers Everywhere

Build trust across borders with a smooth, transparent checkout.

  • CheckmarkIncrease repeat purchases by preventing surprise fees and delays.
  • CheckmarkDrive more positive reviews and prevent negative ones.
  • CheckmarkDecrease support burden with fewer customer service inquiries about import fees.
  • CheckmarkImprove conversions by displaying total costs clearly – no hidden fees.
Duties & Taxes

Why Merchants Choose ShipperHQ for Duties & Taxes

Highly accurate calculations powered by DHL, the global leader in international shipping

Compatible with every global carrier across 200+ countries

Access to ShipperHQ’s full solution for full control over shipping and checkout

Pays for itself - automatically add a service fee to duty and tax estimates to recover costs

No code, no additional subscriptions, no HS codes required

“Our integration with ShipperHQ empowers online merchants to boost international sales while effortlessly navigating the complexities of international shipping.”

Lee Spratt, CEO, DHL eCommerce Book a demo
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FAQs

What carriers are compatible with Duties & Taxes?

You can use the Duties & Taxes with any carrier that ships internationally.

What eCommerce platforms are compatible with Duties & Taxes?

The Duties & Taxes feature is compatible with Shopify, BigCommerce, and Adobe.

What are the requirements for using the Duties & Taxes feature?

The Duties & Taxes feature is available on ShipperHQ’s Advanced and Enterprise plans as an add-on. It’s billed separately and doesn’t use up any of your included Advanced Feature slots.

Are HS codes required?

HS codes are not required, but using them increases accuracy. You can get started without them and refine over time.

What’s the advantage of using ShipperHQ for Duties & Taxes?

With ShipperHQ’s Duties & Taxes feature, you can:

  • Calculate and collect duties and taxes for any of your international carriers, not just DHL, in over 200 countries
  • Unlike other solutions that lock you into specific fulfillment providers with high transaction fees, our solution works with any carrier at a predictable price
  • Customize your pricing strategy by choosing between Delivery Duty Paid (DDP) or Delivery Duty Unpaid (DDU)
  • Always up to date, since it’s powered by the same deep expertise used by DHL themselves
  • Get started fast with no-code setup

How will adding duties and taxes at checkout impact conversion?

43% of consumers abandon cart when they can’t see total costs – including duties and taxes.1 With Duties & Taxes, you can provide transparent costs for a better customer experience that drives conversions.

How can I learn more?

Get a demo to learn more about our new Duties & Taxes feature.

Grow Internationally Without the Complexity

 With ShipperHQ, you’ll deliver a transparent checkout that helps you scale globally – increasing cross-border conversions, reducing returns, and building customer loyalty.