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Neither BigCommerce or Shopify Could Support Their Shipping Model.
ShipperHQ Handled It Out-of-the-Box.

“We expected shipping to be the hardest part of our Shopify migration. We were bracing to rebuild years of custom shipping rules from scratch. Instead, ShipperHQ took the entire thing off our plate. I was almost skeptical, like there’s got to be some hitch…ShipperHQ literally just handled it. It was the easiest part of our entire migration."

Justin Parker, Director of Ecommerce

Origin
The Value of ShipperHQ

What Happens When Shipping Just Works

MARYSVILLE MARINE

100%

increase in peak season conversion rate

GERTRUDE HAWK CHOCOLATES

30%

increase in peak season sales

EAGLE MOUNTAIN FLAG

30%

reduction in cart abandonment

CLEAN EATZ KITCHEN

$200K

saved on shipping and resends

“Before ShipperHQ, a shopper might build a cart worth $40, see a $300 shipping rate, and leave. We're not trying to make money on shipping. We just don't want to lose money on it. With ShipperHQ, our abandoned cart has dropped at least 30% and I noticed our sales coming back quickly.”

Dan Pitcher Owner, Eagle Mountain Flag

See customer story

Want to skip the shipping headache when you migrate? Let us handle that ship!

The Real Cost of Using Only Native Shipping Settings

Think you’re saving money with native shipping settings? Think again.

When you need accurate shipping rates and delivery dates, native shipping settings fall short. You don't see the costs until they show up on your carrier invoice or your conversion rate.

Losing money at scale

Native rates don't account for package dimensions, carrier surcharges, or freight accessorials, so you absorb the difference between what customers see and what carriers charge.

The gap: $2/order on average.
($2K/mo for 1K orders)

Checkout friction and cart abandonment

High shipping costs. Vague delivery timing. Native shipping lacks the operational control needed to make sure every customer sees the right shipping options and delivery times.

81% of shoppers abandon when their preferred delivery option isn’t offered

High volume of support tickets

Unreliable delivery estimates can flood your support team with "where's my order?" inquiries. Native delivery date settings don’t connect to live carrier transit data, or let you control cutoffs, blocked dates, or processing times at a granular level.

WISMO inquiries make up 30-40% of all ecommerce support tickets

Extend the Shipping Capabilities of Your Ecommerce Platform

Native shipping works for basic shipping needs, but hits a ceiling fast. Here's where ShipperHQ wins over native shipping settings.

Extend the Shipping Capabilities of Your Ecommerce Platform — comparing capability across ShipperHQ, Shopify, BigCommerce, Adobe Commerce.
Capability SHQ Shopify Shopify BigCommerce BigCommerce Adobe Commerce Adobe Commerce
Your Negotiated Carrier Rates Supported

100+ parcel and freight carriers, plus table rates. Unlimited accounts per carrier.

Limited

5 live rate carriers. One account per carrier.

Limited

7 live rate carriers. One account per carrier.

Limited

4 live rate parcel carriers. One account per carrier.

Shipping Rules & Rate Control Supported

Apply free shipping, discounts, surcharges; override or hide rates based on any mix of conditions.

Limited

Free, discount, and surcharge rules. Limited conditional logic.

Limited

Free and discount rules only.

Limited

Free and discount rules only.

Box Packing for Rate Accuracy Supported

Rates that accurately account for your true product and package dimensions. Best-fit algorithm.

Not supported

No dimensional weight consideration. Assigns one default box to all multi-item orders.

Limited

Product dimensions only. Assumes multi-item orders pack in one box.

Not supported

Product & box dimensions for labels, not checkout rating.

LTL Freight Supported

30+ live rate LTL carriers. Support for all freight classes, palletization and accessorials.

Not supported Limited

B2B quote workflow. No live LTL rates.

Not supported
Delivery Dates Logic & Calendar Supported

Delivery dates or windows based on live carrier data. Cutoffs, processing, and blocked dates by warehouse or product. Optional calendar date picker.

Limited

Estimates only. No cutoffs, blocked dates, or calendar delivery date picker.

Not supported Not supported
Multi-Origin & Split Shipping Supported

Smart order routing happens at checkout, before the order is placed. Split shipping supported.

Limited

Order routing happens at fulfillment, not checkout. Split shipping supported.

Not supported Limited

Order routing happens at fulfilment, not checkout.

Rate Shopping & Backup Carriers Supported

Rate shop carriers and show the single cheapest option. Set up fallback carriers in case of a carrier outage.

Limited

Backup rates supported. No rate shopping.

Not supported Not supported
Product Page Shipping Calculator Supported

Show live rates and delivery dates on the product page.

Not supported Not supported Not supported
Address Type Validation Supported

Auto-verifies residential vs commercial addresses so the shipping rate accounts for the right surcharges.

Not supported Not supported Not supported
International Shipping / Duties & Taxes Supported

Duties & taxes at checkout via DHL, works for any carrier. HS codes optional, not required.

Supported

Duties & taxes at checkout via Avalara. HS codes required.

Not supported

Full landed costs require a partner solution.

Limited

Duties require an extension.

Shipping Intelligence & Analytics Supported

Tracks shipping revenue and costs, carrier and shipping method selection, and the impact of shipping on conversion rates and AOV.

Supported

Tracks order volume, shipping revenue, and shipping costs. Only works for Shopify Shipping labels.

Limited

Tracks shipping revenue collected. Doesn't calculate carrier efficiency or profit margins.

Limited

Tracks number of orders handled by carriers and delivery methods, but doesn't track shipping revenue.

Based on documented native platform capabilities, and may depend on your plan tier. Platform features change — we keep this current.

“We have used ShipperHQ for several years now. Recently we re-platformed from Magento to BigCommerce, and the team at ShipperHQ made the transition seamless. Regular check-ins on progress and excellent support throughout the transition made all the difference.”

Richard Kirby, Systems Process Manager at Charlies

Replatform Without Rebuilding Shipping from Scratch

Shipping Migration, Done for You

A migration specialist will help you scope and execute your shipping requirements, so you can save time and launch faster.

Natively Integrated with Major Ecommerce Platforms

ShipperHQ integrates seamlessly with all major platforms, and we have native integrations built into Shopify, BigCommerce, Adobe Commerce and Magento.

Get Up and Running Fast, without Rebuilding Shipping

Keep your shipping rate logic intact when migrating platforms. You own your shipping setup and data, no matter what your site is built on.

The Ecommerce Replatforming Checklist: 7 Steps to Get Shipping Right

How to get up and running fast on your new platform, without shipping headaches.

Get the checklist
The Ecommerce Replatforming Checklist

Trusted by Thousands of Brands

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Tommy John
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Tommy John
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FAQs

How do I plan a smooth transition when switching my ecommerce platform?

One of ShipperHQ’s biggest advantages is platform flexibility. When you replatform, your entire ShipperHQ configuration moves with you, no rebuild required. That means your shipping logic stays intact and your investment is protected.

To ensure a smooth transition, notify us as early as possible by completing the Request Migration Assistance form. The sooner we know, the better we can support you.

A dedicated Customer Success Manager will scope your requirements and tailor the migration to your business. We handle everything—transferring all carriers, shipping methods, rules, and settings—quickly and without disruption. With regular check-ins and 24/7 support, we’re with you from planning through post-launch.

What platforms does ShipperHQ work with?

ShipperHQ is optimized for a wide range of eCommerce platforms, including Shopify, BigCommerce, Adobe Commerce, Magento, WooCommerce, Salesforce Commerce Cloud, and Shopware.

With ShipperHQ, you're never locked into a specific platform. While other shipping solutions are built for a particular platform, ShipperHQ has always been platform-agnostic—a flexible solution that adapts seamlessly with you as your business evolves. Take your entire shipping configuration with you anywhere you go, ensuring continuity and consistency no matter which platform you choose. As your needs change and your business grows, ShipperHQ grows with you, giving you the freedom to make the best platform decisions for your business without sacrificing your shipping strategy.

What does ShipperHQ cost?

Our plans range from Standard to Enterprise. It’s available to try for free on a 15-day trial.

Can I set up and test ShipperHQ before my new site goes live?

Yes, and it's the recommended approach. Build and test your full configuration on the new platform while the old site is still running, then cut over at launch. Existing customers are never billed for two accounts at once. New merchants can use a free trial to configure and test through the build.

Is there any downtime during the migration?

No, there is zero downtime. The original account and configuration remain active, and the settings are simply copied to the new account, allowing you to continue your operations without any disruption.

Don’t Let Shipping Slow Down Your Launch

Let us know early if you’re considering a migration or are in the middle of one. We can help you scope out your shipping requirements and execute them ahead of schedule.