Migrating Ecommerce Platforms? Make Shipping the Easy Part.
Don't let shipping hold up your site launch. ShipperHQ helps you set up or migrate your shipping and checkout logic, so you can replatform without rebuilding it from scratch. No code required. No data lost, ever.
Neither BigCommerce or Shopify Could Support Their Shipping Model.
ShipperHQ Handled It Out-of-the-Box.
“We expected shipping to be the hardest part of our Shopify migration. We were bracing to rebuild years of custom shipping rules from scratch. Instead, ShipperHQ took the entire thing off our plate. I was almost skeptical, like there’s got to be some hitch…ShipperHQ literally just handled it. It was the easiest part of our entire migration."
Justin Parker, Director of Ecommerce
What Happens When Shipping Just Works
MARYSVILLE MARINE
100%
increase in peak season conversion rate
GERTRUDE HAWK CHOCOLATES
30%
increase in peak season sales
EAGLE MOUNTAIN FLAG
30%
reduction in cart abandonment
CLEAN EATZ KITCHEN
$200K
saved on shipping and resends
“Before ShipperHQ, a shopper might build a cart worth $40, see a $300 shipping rate, and leave. We're not trying to make money on shipping. We just don't want to lose money on it. With ShipperHQ, our abandoned cart has dropped at least 30% and I noticed our sales coming back quickly.”
Dan Pitcher Owner, Eagle Mountain Flag
See customer storyWant to skip the shipping headache when you migrate? Let us handle that ship!
Think you’re saving money with native shipping settings? Think again.
When you need accurate shipping rates and delivery dates, native shipping settings fall short. You don't see the costs until they show up on your carrier invoice or your conversion rate.
Losing money at scale
Native rates don't account for package dimensions, carrier surcharges, or freight accessorials, so you absorb the difference between what customers see and what carriers charge.
The gap: $2/order on average.
($2K/mo for 1K orders)
Checkout friction and cart abandonment
High shipping costs. Vague delivery timing. Native shipping lacks the operational control needed to make sure every customer sees the right shipping options and delivery times.
81% of shoppers abandon when their preferred delivery option isn’t offered
High volume of support tickets
Unreliable delivery estimates can flood your support team with "where's my order?" inquiries. Native delivery date settings don’t connect to live carrier transit data, or let you control cutoffs, blocked dates, or processing times at a granular level.
WISMO inquiries make up 30-40% of all ecommerce support tickets
Extend the Shipping Capabilities of Your Ecommerce Platform
Native shipping works for basic shipping needs, but hits a ceiling fast. Here's where ShipperHQ wins over native shipping settings.
| Capability |
ShipperHQ
|
|
|
|
|---|---|---|---|---|
| Your Negotiated Carrier Rates |
Supported
100+ parcel and freight carriers, plus table rates. Unlimited accounts per carrier. |
Limited
5 live rate carriers. One account per carrier. |
Limited
7 live rate carriers. One account per carrier. |
Limited
4 live rate parcel carriers. One account per carrier. |
| Shipping Rules & Rate Control |
Supported
Apply free shipping, discounts, surcharges; override or hide rates based on any mix of conditions. |
Limited
Free, discount, and surcharge rules. Limited conditional logic. |
Limited
Free and discount rules only. |
Limited
Free and discount rules only. |
| Box Packing for Rate Accuracy |
Supported
Rates that accurately account for your true product and package dimensions. Best-fit algorithm. |
Not supported
No dimensional weight consideration. Assigns one default box to all multi-item orders. |
Limited
Product dimensions only. Assumes multi-item orders pack in one box. |
Not supported
Product & box dimensions for labels, not checkout rating. |
| LTL Freight |
Supported
30+ live rate LTL carriers. Support for all freight classes, palletization and accessorials. |
Not supported |
Limited
B2B quote workflow. No live LTL rates. |
Not supported |
| Delivery Dates Logic & Calendar |
Supported
Delivery dates or windows based on live carrier data. Cutoffs, processing, and blocked dates by warehouse or product. Optional calendar date picker. |
Limited
Estimates only. No cutoffs, blocked dates, or calendar delivery date picker. |
Not supported | Not supported |
| Multi-Origin & Split Shipping |
Supported
Smart order routing happens at checkout, before the order is placed. Split shipping supported. |
Limited
Order routing happens at fulfillment, not checkout. Split shipping supported. |
Not supported |
Limited
Order routing happens at fulfilment, not checkout. |
| Rate Shopping & Backup Carriers |
Supported
Rate shop carriers and show the single cheapest option. Set up fallback carriers in case of a carrier outage. |
Limited
Backup rates supported. No rate shopping. |
Not supported | Not supported |
| Product Page Shipping Calculator |
Supported
Show live rates and delivery dates on the product page. |
Not supported | Not supported | Not supported |
| Address Type Validation |
Supported
Auto-verifies residential vs commercial addresses so the shipping rate accounts for the right surcharges. |
Not supported | Not supported | Not supported |
| International Shipping / Duties & Taxes |
Supported
Duties & taxes at checkout via DHL, works for any carrier. HS codes optional, not required. |
Supported
Duties & taxes at checkout via Avalara. HS codes required. |
Not supported
Full landed costs require a partner solution. |
Limited
Duties require an extension. |
| Shipping Intelligence & Analytics |
Supported
Tracks shipping revenue and costs, carrier and shipping method selection, and the impact of shipping on conversion rates and AOV. |
Supported
Tracks order volume, shipping revenue, and shipping costs. Only works for Shopify Shipping labels. |
Limited
Tracks shipping revenue collected. Doesn't calculate carrier efficiency or profit margins. |
Limited
Tracks number of orders handled by carriers and delivery methods, but doesn't track shipping revenue. |
Based on documented native platform capabilities, and may depend on your plan tier. Platform features change — we keep this current.
“We have used ShipperHQ for several years now. Recently we re-platformed from Magento to BigCommerce, and the team at ShipperHQ made the transition seamless. Regular check-ins on progress and excellent support throughout the transition made all the difference.”
Richard Kirby, Systems Process Manager at Charlies
Replatform Without Rebuilding Shipping from Scratch
Shipping Migration, Done for You
A migration specialist will help you scope and execute your shipping requirements, so you can save time and launch faster.
Natively Integrated with Major Ecommerce Platforms
ShipperHQ integrates seamlessly with all major platforms, and we have native integrations built into Shopify, BigCommerce, Adobe Commerce and Magento.
Get Up and Running Fast, without Rebuilding Shipping
Keep your shipping rate logic intact when migrating platforms. You own your shipping setup and data, no matter what your site is built on.
The Ecommerce Replatforming Checklist: 7 Steps to Get Shipping Right
How to get up and running fast on your new platform, without shipping headaches.
Get the checklist
Trusted by Thousands of Brands
FAQs
How do I plan a smooth transition when switching my ecommerce platform?
One of ShipperHQ’s biggest advantages is platform flexibility. When you replatform, your entire ShipperHQ configuration moves with you, no rebuild required. That means your shipping logic stays intact and your investment is protected.
To ensure a smooth transition, notify us as early as possible by completing the Request Migration Assistance form. The sooner we know, the better we can support you.
A dedicated Customer Success Manager will scope your requirements and tailor the migration to your business. We handle everything—transferring all carriers, shipping methods, rules, and settings—quickly and without disruption. With regular check-ins and 24/7 support, we’re with you from planning through post-launch.
What platforms does ShipperHQ work with?
ShipperHQ is optimized for a wide range of eCommerce platforms, including Shopify, BigCommerce, Adobe Commerce, Magento, WooCommerce, Salesforce Commerce Cloud, and Shopware.
With ShipperHQ, you're never locked into a specific platform. While other shipping solutions are built for a particular platform, ShipperHQ has always been platform-agnostic—a flexible solution that adapts seamlessly with you as your business evolves. Take your entire shipping configuration with you anywhere you go, ensuring continuity and consistency no matter which platform you choose. As your needs change and your business grows, ShipperHQ grows with you, giving you the freedom to make the best platform decisions for your business without sacrificing your shipping strategy.
What does ShipperHQ cost?
Our plans range from Standard to Enterprise. It’s available to try for free on a 15-day trial.
Can I set up and test ShipperHQ before my new site goes live?
Yes, and it's the recommended approach. Build and test your full configuration on the new platform while the old site is still running, then cut over at launch. Existing customers are never billed for two accounts at once. New merchants can use a free trial to configure and test through the build.
Is there any downtime during the migration?
No, there is zero downtime. The original account and configuration remain active, and the settings are simply copied to the new account, allowing you to continue your operations without any disruption.
Don’t Let Shipping Slow Down Your Launch
Let us know early if you’re considering a migration or are in the middle of one. We can help you scope out your shipping requirements and execute them ahead of schedule.