Total control of your checkout experience

• AAA Cooper Freight
• ABF™
• Aramex
• Ascent Global Logistics
• Australia Post
• Australia Post eParcel
• Averitt Freight
• Canada Post
• CustomCo Freight
• Dayton Freight
• DHL
• DSV Freight
• Easyship
• Echo^® Global Logistics
• Estes^®
• Experian
• Aramex (formerly Fastway)
• FedEx^®
• FedEx Freight^®
• FedEx Ground Economy
• FlavorCloud
• GlobalTranz Freight
• GLS Canada
• GLS-US (formerly GSO)
• Holland Freight
• KDL
• Kuehne+Nagel LTL+
• Loqate
• Old Dominion^®
• Pitt Ohio
• Purolator
• R&L^®
• SAIA LTL Freight
• Sendle
• Startrack
• TForce Freight, Inc.
• TST-CF Express
• UPS^®
• UPS^® Ground with Freight Pricing
• UPS Access Point™
• UPS SurePost^®
• uShip
• USPS^®
• Vitran Express (Canada)
• XPOLogistics^®
• YRC^® Freight

A shipping request is generated anytime a customer gets a shipping rate in the cart or checkout.

Define how much you charge for shipping and the delivery options you offer online.

• Apply shipping rules, discounts and surcharges for:
  • Certain products or carriers
  • Price, weight and origin restrictions
  • Geographic locations
  • Cart quantities and subtotals
  • Shipping groups or customer groups
• Hide specific rates based on conditions you choose
• Offer free shipping seasonally or across the board

Each website or piece of software connected to ShipperHQ counts as a website. These may include websites running your eCommerce platform, or any other software connected to ShipperHQ. If you need more than one live site connected to your ShipperHQ account, contact us for pricing.

Test sites are not used for production purposes but instead used for testing while setting up your ShipperHQ configuration. Test sites in ShipperHQ have a restriction on the number of shipping requests per minute and are not suitable for use in Production environments.

Be upfront to customers about when they can expect their online order to arrive.

• Take into consideration dispatch and production requirements like:
  • Blackout dates
  • Cut-off times
  • Lead Times
• Set max time-in-transit across the board or for certain products
• Show a calendar and enable a delivery date selector*
• Available for use with UPS, TForce Freight, Inc. (transit days only), USPS, FedEx, Canada Post or your own table rates carrier.

Automate and manage rates from multiple shipping locations.

• Customize rates based on ship-from address (warehouse, dropship vendor)
• Rate out of the closest, or fewest number of origins
• Add origin-based shipping surcharges or discounts

Note: Using more than one origin requires the Multi-Origin Advanced Feature to be active, which counts against the available feature limit.

Receive live LTL freight quotes directly on your cart and checkout pages.

• Show real-time LTL freight rates on your website
• List associated accessorial fees at checkout
• Get rates for bulky, heavy or unusually sized products
• Supports dozens of carriers and third-party logistics providers

Give your customers the option to buy online and pick up goods in person.

• Set up single or multiple pick up locations
• Restrict pickup locations within a certain address radius
• Control the number of pickup locations offered
• Show a map and store information to customers*
• Provide a pick up time selector or pickup time ranges by day**

Instantly compare shipping rates between all the carriers you use.

• Compare shipping rates against each other
• Return the best and most cost efficient delivery choices
• Eliminate unnecessary and expensive shipping options
• Reduce confusion by showing less options altogether

Automatically select the best box or boxes for all online orders.

• Define which box to use for certain items or carriers, including pallets
• Calculate shipping rates based on factors such as:
  • Product dimensions
  • Product weight
  • Package requirements
• Set rules for what can and can’t be packed together
• Add box packing weight or per-box surcharges
• Calculate dimensional shipping for USPS Flat Rate packages

Always have a backup carrier ready to go whenever shipping rate issues occur.

• Automatically turn on a backup carrier
• Be prepared during unexpected or scheduled carrier API outages
• Set up live rate or custom backup carriers

Get charged the correct last mile fees by determining a customer’s address type.

• Dynamically look up a customer’s address type
• Be invoiced the correct residential and commercial delivery fees
• Avoid invalid addressing charges and prevent failed delivery attempts
• Auto-assign an address type to receive rating
• Supported via UPS and FedEx

Validate each customer’s address automatically to get charged the right last mile fees.

• Use FedEx, UPS or USPS to dynamically lookup a customer’s address
• Determine if an address is residential or commercial
• Get invoiced the correct last mile delivery fees
• Allow customers to choose their address type or override validation results
• Use Google Autocomplete to fill in a customer’s address

See how ShipperHQ packs each order to get rates and save time and money replicating this at fulfillment.

• Meet the delivery date shown to the customer at checkout with visible dispatch dates
• Easily accessible shipping details about every order
• Improve shipping margins with breakdown of carrier, method, packing, and shipping costs including any fees and LTL details
• Detailed overview of multi-origin order fulfillment, box information, packaging, and origins for total fullfiment and packing control

To enable ShipperHQ, you will need to add Real-Time Calculated Rates (RTCS) to your store. This is a requirement from Shopify and allows you to pull in live third-party shipping rates from a carrier. Shopify Advanced, Shopify Plus and annual Shopify subscriptions include RTCS at no cost. Basic Shopify and monthly subscriptions need to pay $20 per month for this option.