Choose Your Platform
ShipperHQ is designed to optimize the checkout experience of multiple eCommerce platforms. Simply select yours to view available plans. Functionality and pricing may vary.
ShipperHQ for BigCommerce
Reduce friction. Automate rates from multiple origins and how boxes are picked for orders. Plus, be upfront about delivery dates.
- 4 Carriers
- Unlimited Shipping Rules
- 2 Advanced Features
- Standard Support
Be strategic. Craft an eCommerce shipping strategy that reflects complex real-world business logic that’s unique to you.
- 8 Carriers
- Unlimited Shipping Rules
- 4 Advanced Features
- Standard Support
Start saving money. Get accurate shipping rates by managing carriers, shipping rules and promotions in one place.
- 2 Carriers
- 2 Shipping Rules
- 1 Advanced Features
- Basic Support
Let us be your shipping experts. Get unlimited access to all ShipperHQ carriers and features, plus priority support to help tackle challenging shipping requirements.Speak To Our Team
ShipperHQ for Salesforce Commerce Cloud
Salesforce Enterprise Plan
- Unlimited origins & pickup locations
- Integrated with 40+ small package & LTL freight carriers worldwide
- Unlimited shipping rules to control your rates
- Unlimited access to all advanced features
- Priority support
- Custom shipping requests limit
Contact us for a 1-1 consultation with our shipping experts
Trusted by Thousands of Innovative Brands
Available for Salesforce Commerce Cloud
Set up shipping rules based on what you sell, where a customer is located and more
Automate how boxes are selected for each order for more accurate shipping rates
Offer convenience by giving customers the option to pick up their goods in person
Delivery Date & Time
Show clear shipping details at checkout including delivery dates
Rate out of the closest or fewest number of shipping origins to a customer
Prevent shipping rate disruptions by always having a backup carrier in place
No longer call around for quotes by providing customers live LTL rates at checkout
Get charged the correct amount for last mile delivery
Included with Every Plan
Advanced Features Select 1 Select up to 2 Select up to 4 All
Customer Support Basic Support Standard Support Standard Support Priority Support
Add-On Support Services
Do you have a particularly complex set of shipping requirements or just need an extra set of hands to get set up? Let our team of experts fully configure your account for you so you can focus on other things instead.
- Agree on a scope of work for configuration
- Get your shipping set up & tested by an expert
- Custom onboarding & training available
Your shipping and checkout experience are two of the most critical parts of your business. With Priority Support, our highly responsive team can answer your toughest questions, work through any technical issues and suggest areas for improvement.
- 1:1 technical support from a shipping expert
- Troubleshooting via screen share or phone
- Set up or configure a new feature within your account
Frequently Asked Questions
Does ShipperHQ offer a label?+
No, ShipperHQ does not currently offer a label. To receive a label, relevant order and shipping data must go back to your eCommerce platform and be integrated with the fulfillment software of your choice.
What happens after my 30 day trial is completed?+
If you haven't set up billing during your 30 day trial period, your account will be deactivated. However, you will still have the ability to log in and set up billing to re-enable your account. Your settings will be saved for at least 30 days if you wish to re-activate. After 30 days of inactivity your account may be deleted.
If your store is using Shopify, you will automatically get charged for a Standard Plan after the 30 day period ends unless you uninstall the ShipperHQ app.
What is a shipping request?+
In ShipperHQ, a shipping request occurs once a customer reaches the checkout funnel of an online store’s page and generates a shipping rate calculation.
How do I connect ShipperHQ to my eCommerce platform?+
First, you will need to download, install or enable the ShipperHQ extension through your platform. For platform specific instructions, read this article from our knowledge based website “Connecting ShipperHQ to Your eCommerce Website.”
How long are your contracts?+
When signing up for a ShipperHQ plan, you are given the option to pay monthly or annually. On our Essentials, Standard and Pro plans, you have the option to cancel at any time. However, we do not provide a refund if you decide to cancel before your next auto-renewal period. If you are an Enterprise user, contracts are written on an individual basis.
Why isn’t a specific ShipperHQ’s feature available for my eCommerce platform?+
Some eCommerce platforms don’t support the functionality of certain ShipperHQ features. We are actively working with our platform partners to encourage them to make this functionality available so that merchants on any platform can benefit from ShipperHQ’s full feature set.