Offer In-Store Pickup to Your Customers
Sell more, save more: Offer a free & fast fulfillment option that satisfies customers while preserving profit.
Available on all ShipperHQ plans
Thousands of innovative brands trust ShipperHQ
Grow Your Customer Base
Beat cart abandonment and recover lost sales by delivering a convenient and cost-effective fulfillment option.
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Gain a Competitive Edge
87% of retailers have a BOPIS option, and among shoppers, it’s the third most popular fulfillment method. Stay ahead of the curve: Offer shoppers more choices and control with store pickup.
We were very thankful for the opportunity to get in-store pickup up and running so quickly. It allowed us to recover almost a third of our sales. We delighted our customers with the experience and made them very happy.”
Melanie Nardozzo, Marketing Director, Gertrude Hawk Chocolates
Save on Shipping Costs
Eliminate shipping fees for you and your customers with in-store pickup.
No Brick and Mortar?
No Problem
Take advantage of our partnerships with UPS® and FedEx®. You can use our store pickup feature and offer an alternative pickup option at checkout via FedEx Hold at Location or UPS Access Point stores.
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The ShipperHQ team was amazing in sending me info on how to set up in-store pickup. It is incredible to me how quickly they helped me and how quickly I was able to add this feature to my website. They helped shift my business in a matter of hours to comply with urgent business changes.”
Richard Golden, VP Marketing, Tech and Operations,
Marv Golden Pilot Supplies
Get Started Immediately
We’re set up to power whatever carriers or business logic that makes sense for your business.
Show Multiple Locations
Display multiple pickup locations to customers or limit which pickup locations customers see based on distance.
Show Store Hours
Set expectations by displaying when items are available for pickup based on store hours.
Deliver a User-Friendly Experience
Show customers a map of the exact pickup location at checkout via Google Maps. (Available for Adobe Commerce and Magento)
No physical storefront required
Offer local pickup with UPS® and FedEx® pickup locations.
Set Pickup Dates and Times
Allow shoppers to select a pickup date and time slot. (Available for Adobe Commerce, Magento, & Zoey. Requires Date & Time advanced feature.)
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Does the in-store pickup feature integrate with my existing eCommerce platform?
In-store pickup is supported on every major eCommerce platform.
Is it possible to set specific pickup dates and times for customers?
The capability to set specific pickup dates and times is only available for Adobe Commerce, Magento, & Zoey. It also requires the Date & Time advanced feature enabled.
Can I limit in-store pickup to certain locations or products?
Yes, you can customize which locations offer in-store pickup and which products are eligible.
Can I offer in-store pickup alongside other fulfillment options like delivery?
Yes, ShipperHQ allows you to offer in-store pickup alongside other delivery fulfillment options.
How does in-store pickup help reduce shipping costs?
In-store pickup eliminates the need for shipping, allowing customers to collect their orders directly from your store or any other designated pickup location.
Are there different ways to display in-store pickup?
You can display in-store pickup in 3 ways:
- Display all pickup locations: Display all pick-up options no matter how close to the customer.
- Display only the closest locations: Display up to 3 of the closest pick-up locations.
- Display only locations within a certain radius: Display up to 2 of the closest pickup locations within 50 miles of the customer.