Get a Complete Picture of Your Shipping Analytics

Understand your shipping analytics and make data-driven decisions to improve your shipping experience.

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Trusted by 6,000+ Brands

Access Unrivaled Shipping Intelligence

See your shipping analytics like never before. View key performance metrics in a user-friendly dashboard with charts and visualizations.

Shipping Profitability
Top Selected Shipping Methods
Average Order Value
Conversion Rate
Breakdown by Region
Free Shipping Breakdown

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Eliminate Guesswork with Custom Insights

You wouldn’t leave sales and marketing to chance. Similarly, your shipping strategy deserves a data-driven approach. Get the exact shipping analytics you need with custom filters.

Shipping Groups
Geography
Time Period
Websites
Cart Price
Cart Weight

Eliminate Guesswork with Custom Insights

Improve Customer Satisfaction

Understand your customers’ shipping preferences to make customer-centric enhancements. Boost loyalty, reduce service requests, and increase lifetime value (LTV).

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Optimize the Shipping Experience

Drive conversions, increase average order value, and maximize profit margins with insights into your shipping analytics.

Frequently Asked Questions

How can I get started with ShipperHQ's Analytics feature?

To access the Analytics feature, you’ll need to be on the Advanced or Enterprise plan and have the Shipping Insights feature enabled. Merchants on lower plans can still view basic rate request metrics in the dashboard, but won’t have access to full analytics reporting.

How can shipping data help me make better business decisions?

Shipping data gives you visibility into what’s happening at checkout and throughout fulfillment. Insights like top shipping methods, cart value trends, and shipping profitability help you optimize rates, reduce costs, and align your strategy with how customers shop and how orders are fulfilled.

What shipping analytics and visibility does ShipperHQ provide, and how does it help my online store?

ShipperHQ’s Analytics dashboard gives you a detailed view of shipping and fulfillment performance through interactive graphs and charts. Key metrics include:

Average Order Value (AOV): Tracks average order values and trends over time
Conversion: Measures conversion rate changes over a selected period
Top Selected Shipping Methods: Shows which options customers choose most often
Orders with Free Shipping: Compares how often free shipping is offered vs. used
Orders by Method Type: Breaks down selections by cost-based vs. speed-based methods
Shipping Collected vs. Cost: Highlights shipping margin by comparing what you collect vs. what you pay
Order Value Breakdown: Averages order totals across selected time periods
Cart Weight Breakdown: Averages cart weight over time

You can filter data for specific regions, timeframes, or storefronts. You can use this shipping data to help reduce costs, fine-tune shipping promotions, and improve delivery performance across your shipping operations.

Where is my shipping data stored, and is it secure?

When Shipping Insights is enabled, order and shipping data are stored as part of the reporting workflow. ShipperHQ follows industry-standard security practices to keep your data private and secure. We do not use your data for AI training or share it with external parties.

Can the shipping reports be exported for sharing?

In the current release of Analytics, export to PDF or CSV is not yet available, but is planned as a roadmap item.