Shipping Intelligence
Meet the all new Shipping Intelligence Platform. It finds the growth opportunities your checkout is missing and helps you act on them.
Learn more about Shipping Intelligence
New Product Enhancements
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Shipping Rules
Curate your checkout options for any scenario
Shipping rules allow for maximum control of the rates and options you show in checkout. Easily manipulate live or custom rates or run promotional pricing—all based on the conditions you choose.
- Set rules based on geographic zones, specific products, price, weight and more
- Surcharge or discount your live and custom rates
- Easily offer free shipping based on conditions you choose
- Set promotions for a specific range of time
- Restrict shipping options for specific goods or locations
Delivery Date & Time
Total delivery transparency
Customers want to know when their order will arrive, and you want to be confident that you can deliver on the date you display. Have your cake and eat it too with ShipperHQ’s enterprise-grade delivery date and time logic! Convert more carts and deliver a great customer experience.
- Set blackout dates, holidays, and closures to improve delivery date accuracy
- Use max times in transit to ensure you only offer options that will deliver in time for perishables
- Set lead time and cutoff time by shipping origin, carrier, or groups of products
- Let customers choose future delivery dates & times
(Available for Adobe Commerce, BigCommerce, Shopify Plus, Magento and Zoey)
Dimensional Packing
Get rates that reflect how you actually ship
Automatically determine the best packing configuration for any combination of products in the cart. Combine with custom packing rules and calculate each cart cost-efficiently with no manual intervention.
- Create packing rules to process specific products or groups differently based on unique conditions that you designate
- Set different boxes for different carriers and products.
- Supports multi-package products, as well as, shipping items separately
- Add box and pallet packing weight and padding, as well as per-box surcharges
ShipperHQ’s dimensional packing feature helped us define exactly how we are packing our oversized and bulky products. Now our rates are much more accurate. We don’t have to worry about under or overcharging customers no matter where we ship, domestically or internationally.
Multi-Origin Shipping
Automate rating from multiple warehouses
Multi-origin Shipping is essential for those who dropship directly from vendors or who have multiple distribution centers or warehouses from which they ship. Create a set of custom shipping rules that dictate where items ship from, how multiple shipments are handled, and more.
Learn more about Multi-Origin Shipping
- Calculate shipping from the nearest warehouse for each product, or analyze all products and consolidate for the fewest number of shipments
- Assign different carriers for each shipping origin
- Define service areas, surcharge, discount, or restrict shipping methods based on origin
- Rate shipments from the origin nearest the customer if products are available from multiple origins
- Make products available from one or many origins
- Get rates for shipments from multiple origins and display a sum or separately by origin
(Available for Adobe Commerce and Magento)
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Enhanced Checkout
Supercharge your checkout
Turn casual browsers into loyal customers with a seamless and personalized buying experience. Empower shoppers with complete control over their delivery and shipping options through an intuitive UI that offers split shipping, mixed fulfillment, date and time slot selectors, and more.
- Allow customers to select their preferred delivery or pickup date and time
- Display exact pickup locations via Google Maps with store hours and contact information
- Show custom rates and dates for each item in an order based on their shipping origin and group
- Access rich shipping and packing details after a customer places their order.
*Currently available for enterprise merchants on Adobe Commerce, Magento, Shopify Plus, and BigCommerce. Some functionality including split shipping, LTL accessorials, address type selector, and custom carrier fields are not supported on Shopify Plus and BigCommerce at this time.
LTL Freight
Move at the speed of small parcel
With instant LTL freight rates at checkout you can streamline shipping processes of heavy, oversized goods, all while keeping shipping margins in check.
- Support for 30+ LTL carriers and third party logistics providers (3PL), See our full list of carriers
- Assign freight classes to products or shipping groups to ensure accuracy in rating
- Automatically pass along accessorial freight charges like liftgate, inside delivery & white glove service.
(Available for Adobe Commerce, Magento and Zoey)
Sales of our heaviest products are up infinitely as we hadn't had a solution to offer LTL shipping to our customers prior to implementing ShipperHQ. We could not be happier with the performance or the ongoing support to help us offer the best shipping rates that we can.
Kevin Comerford
President, Mr. Shrinkwrap
Rate Shopping
Simplify options and return the best rate
Compare rates between two or more shipping methods from two or more different carriers and display only the cheapest method to a customer. Choose the methods you would like to rate shop and merge them into one rate result showing the lowest rate returned. Reduce confusion at checkout and make shipping method selection faster and easier.
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Advanced Shipment Details
Connect your checkout with post-order fulfillment
Get full visibility into how every order was rated at checkout, from shipping methods and origin selection to packing details, rates and dispatch dates. Give your fulfillment team everything they need to pack and ship efficiently – on time and on budget.
*Currently available for Adobe Commerce, Magento, Shopify, and BigCommerce (API only) on the Standard, Advanced and Enterprise plans.
- Meet the delivery date shown to the customer at checkout with visible dispatch dates
- Easily accessible shipping details about every order
- Improve shipping margins with breakdown of carrier, method, packing, and shipping costs including any fees and LTL details.
- Detailed overview of multi-origin order fulfillment, box information, packaging, and origins for total fulfillment and packing control
Product Page Shipping Calculator
Conquer cart abandonment before checkout
Did you know 64% of shoppers expect to see shipping costs before checkout? Stop losing customers to surprise costs. With ShipperHQ’s Product Page Shipping Calculator, you can show shipping rates and delivery dates directly on your product pages.
- Shoppers can see accurate shipping rates and delivery options for any item just by entering a zip code, state or country.
- Works with your existing ShipperHQ setup, so features like Shipping Rules and Delivery Date & Time automatically power custom rates and delivery dates for each product.
- Fully customizable to match your store’s theme, so it always feels on-brand and easy to use.
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Address Validation
The right fees for the right address type
Residential surcharges and liftgate fees for freight can add up quick. Protect your margins and sales with correct charges for residential and commercial shipments.
*Address Validation features works with UPS or FedEx to validate US customers’ addresses. As long as you have a UPS or FedEx account set up in ShipperHQ, Address Validation can be used for any carrier on your ShipperHQ account.
In-Store Pickup
Deliver on convenience
Buy online pickup in store has increased 500% in the past two years!* Don't leave your customer's waiting. Offer them the convenience of local pickup at any of your retail locations or warehouses.
*Source: Digital Commerce 360
- Display all pick up locations or limit them based on a maximum distance radius from the pickup location
- Set expectations by displaying when items are available for pickup based on store hours
- Offer granular control for shoppers by implementing pickup date and time range selection at checkout.
(Available for Adobe Commerce, Magento & Zoey with Delivery Date & Time Advanced Feature) - Take advantage of Google Maps API to display a map of your pickup location with store info at checkout.
(Available for Adobe Commerce and Magento)
We were very thankful for the opportunity to get in-store pickup up and running so quickly. It allowed us to recover almost a third of our sales. We delighted our customers with the experience and made them very happy.
Analytics
Use Your Shipping Data to Cut Costs and Drive Growth
Get the insights you need to lower shipping costs and increase sales at checkout.
- Spot trends to uncover new opportunities for growth
- See how different shipping options impact conversion rate and AOV
- Discover which shipping methods your customers use most
- Track shipping margins to protect your profit
Duties & Taxes
Calculate & collect duties and taxes at checkout
Boost global sales, prevent unexpected fees, and stay compliant by showing accurate duties and taxes upfront. Powered by DHL eCommerce, this feature works with any carrier and connects directly to DHL’s real-time data—so your checkout always reflects the most current duties and tariffs.
Learn more about Duties & Taxes- Provide transparent pricing for a better international shopping experience
- Works with any international carrier in 200+ countries
- Uses the same always up-to-date data trusted by DHL
- Choose to display or collect duties and taxes, with support for DDP (Delivery Duty Paid) and DDU (Unpaid) strategies
- Automatically include a service fee in the calculation so the feature pays for itself
Backup Carrier Rates
Prepare your business to handle outages and never miss a sale
Set up Backup Carrier Rates as an automatic fallback for the rare circumstances of downtime for a live rate carrier.
- Use an alternative live rate carrier, flat or table rates for your backup rates for a consistent checkout
- Peace of mind as backup rates activate automatically
Simplified Returns
Improve return rates and protect your profits
Cover the cost of returns by enabling Return Shipping—display a duplicate return shipping rate with an added surcharge for each selected shipping method.
- Tailor return options based on customer groups, products, or cart values to enhance return rates without sacrificing profit.
*Available for Advanced and Enterprise plans
Shipping Incentives
Boost sales & conversions
Increase your average order value and conversions by promoting a free shipping minimum and shipping deadline at checkout. Available as part of our solution for Shopify Plus.
- Motivate customers to increase their cart value with a free shipping minimum, showing the remaining amount needed to qualify for free shipping.
- Create urgency with a shipping deadline, prompting customers to complete their purchase by a specific time for the earliest delivery option.
*Available for Advanced and Enterprise Plans on Shopify Plus
Ship to Store
Offer Store Pickup Without Limits
Show accurate shipping rates at checkout when delivering to stores, FFLs, or pickup locations. Works with any carrier and any rate type – from live rates to table rates – while ensuring secure, compliant pickup.
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Integration is available to any platform via the
ShipperHQ SDK