Make Free Shipping Work on Your Terms
Make free shipping make sense. Offer it based on cart value, location, products, customer groups, or shipping method – so free shipping works exactly how you want it to.- Mix and match conditions. Stack multiple criteria, like providing free-shipping above a set threshold only when specific products are in the cart.
- Test and launch promos faster. Schedule free or discounted shipping for holidays and limited-time campaigns with pre-set start and stop dates.
Easily Adjust Rates to Fit Your Business & Customers
- Build zones that match how you ship. Define regions by country, state, city, or zip code to decide which rates or carriers show up for each location.
- Group products any way you want. Categorize items like oversized, perishable or fragile goods into shipping groups to easily scale rules across similar products.
- Protect profit with custom surcharges. Whether it’s adding a surcharge to oversized packages or applying a tariff fee to specific countries, you can set flat-rate or percentage-based fees that fit your business.
- Stay competitive by capping high shipping costs. When total shipping costs hit your threshold, show a flat rate or percentage instead.
Stay Compliant and Ensure Safe, On-Time Delivery
- Restrict regulated shipments. Limit specific products or product groups to approved carriers, methods, or shipping zones.
- Show the best shipping option for every cart. Specify or hide carriers and methods based on what’s in the cart — like blocking parcel rates for freight-only products.
- Protect time-sensitive and high-value orders. From fresh foods to fine jewelry, ensure orders arrive on-time and safely by restricting them to express delivery. Allow local orders within a set radius to use standard shipping or local carriers.
1. Choose an action
Hide shipping methods, offer free shipping, apply discounts/surcharges, or override rates. Choose whether to apply the rule to the whole cart, to a specific product or group of products, or to a particular warehouse.
2. Select carriers and methods
Choose exactly which carriers and services your rule applies to.
3. Define rule conditions
Mix and match dozens of different variables:
- Min/max price, quantity, and weight
- Country, state, city, or zip code
- Product groups or specific SKUs
- Customer segments (i.e. VIPs, large accounts, return offenders)
- Box types
- Address types
- Days of the week
- Start and end dates
4. Test and launch
Simulate different cart scenarios to verify your rules work how you expect them to.
Multi-Origin Shipping
Set up rules for specific origins, like adding a surcharge when an order ships from a certain warehouse. Or combine multiple carriers or methods into a single rate, even when orders ship from different locations.
Dimensional Packing
When Shipping Rules and Dimensional Packing work together, you can trigger rules based on how products are packed — like applying surcharges when oversized boxes are used.
LTL Freight
Use Shipping Rules to trigger LTL Freight when orders hit your size, weight, or product thresholds. Auto-apply liftgate or inside delivery fees, or hide parcel rates for freight-only items — all automatically.
Delivery Date & Time
Pair your rules with Delivery Date & Time to display precise delivery estimates based on each warehouse’s cutoffs, lead times, and blackout days. Set clear expectations and boost conversion with transparent, reliable delivery dates.
Address Validation
Automatically determine address types to account for residential or commercial surcharges. Create shipping rules – such as a surcharge, discount, or restriction – based on address type.
Duties & Taxes
Accurately calculate and collect total landed costs at checkout. Powered by DHL. Works with all global carriers across 200+ countries.
FAQs
What are Shipping Rules?
Shipping Rules let you customize exactly how your shipping rates behave at checkout — from showing or hiding specific methods to applying surcharges, restrictions, or promotions based on real business conditions.
How many rules can I set up?
Rule limits vary by plan. See plan details.
Does ShipperHQ support Shipping Rules setup?
Yes. Advanced and Enterprise plans include hands-on onboarding and support. Standard plans include AI-powered assistance and access to our rich knowledge base with step-by-step instructions.
Do I need a developer?
No developer needed. You can build, test, and launch Shipping Rules directly in your ShipperHQ dashboard — all without touching code.