Save on Shipping – Even When the Cart’s Big, Heavy & Hard to Pack
Between oversized SKUs, LTL freight, and high returns, shipping costs add up fast – but shoppers still want affordable delivery. ShipperHQ helps you stay profitable without compromising the customer experience.
Rate by real dimensions. Use advanced packing logic to avoid overcharges on gear like squat racks, barbells, and home gyms.- Pack smarter. Set weight limits, apply pack-separately rules, and mirror how your team actually ships.
- Handle freight your way. Connect with 50+ carriers, including 30+ LTL providers. Add fees for accessorials like liftgate or inside delivery – automatically, based on address type.
Show the rates you want and automatically rate shop for the lowest costs. Use your own carrier rates or create custom logic based on product size, weight, distance, quantity, and more. Custom logic can be uploaded in a CSV or applied to live carrier rates using Shipping Rules.- Avoid surprise fees. Auto-detect residential addresses and apply the right surcharges at checkout.
Delivery Options That Fit the Cart and Fuel Sales
Curbside drop-off. In-store pickup. White glove delivery. Sporting goods buyers expect options—and 60% abandon cart when shipping doesn’t meet expectations.
ShipperHQ helps you turn browsers into buyers with flexible delivery choices, smart free shipping, and transparent delivery dates.
- Display the right delivery methods, at the right rate. Group large products like treadmills and kayaks into freight-only shipping rules. Define exactly how they’re packed and how shipping is calculated.
- Incentivize checkout with smart offers. Set free shipping, discounts, or promos based on cart value, product type, delivery zone, and more.
- Offer store pickup as a cheaper alternative to home delivery – especially for bulky goods. Show In-Store Pickup or Ship to Store options for specific products and locations based on distance from your pickup locations. Charge live rates, flat rates, or offer it free.
- Show real delivery dates based on how you actually ship. Convert more sales and reduce support headaches by setting clear expectations at checkout. Configure lead times, blackout dates, and production schedules by warehouse, product, and carrier.
- Cut return costs and give customers flexible options. Let shoppers choose a free or low-cost shipping option that doesn’t include free returns—or a premium option that offers free returns for a small added fee.
From Split Shipments to LTL Freight, We’ve Got Your Back
When a single cart includes a tent, a water bottle, and a sleeping bag – each shipping from different locations, with their own packing needs and lead times – you need smart shipping logic you can trust.
- Set the exact shipping logic your business needs. Create smart shipping rules based on product, weight, order value, region, or customer group. For example, charge a flat rate for ground shipping within 200 miles of your warehouse, or offer free shipping for loyalty members.
- Route orders your way. Ship from the nearest warehouse or dropshipper. Split or merge multi-origin orders based on your fulfillment strategy.
- Handle large and bulky shipments with precision. Apply surcharges, restrict methods, or trigger freight logic based on dimensions, weight, or distance.
- Scale fast. Update shipping rules and rates as your catalog, customer base, or carriers evolve – no dev work needed.
Show Accurate Shipping Costs with Live Carrier Rates or Custom Tables
Use real-time rates from 50+ carriers or build your own rate logic with custom tables—based on zone, weight, product, or whatever your business requires.
Avoid Overcharges with Dimensional Packing and Shipping Insights
Rate based on true package dimensions, padding, and pack rules. Use Shipping Insights to increase packing efficiency and reduce costs.
Quote Freight Correctly—Every Time
Connect with 30+ LTL carriers. Show the right freight options at checkout and support all freight classes. Auto-apply accessorials like liftgate or inside delivery based on address type or let customers select the options they need.
Set Real Expectations on the Product Page
Let shoppers see shipping costs and delivery timelines before checkout—based on your real rates and operations.
Give Customers Return Options that Work for Your Business
Offer flexible return choices upfront. Let shoppers prioritize what matters to them – like free returns or free shipping – without eating the full cost.
Optimize Your Shipping Strategy with Analytics
See what converts, where you’re overpaying, and how to fine-tune your shipping and checkout experience for long-term growth.
"We have very heavy products (canvas tents) that need to ship alone. We were never charging enough on our shipping costs - and were losing our shorts in ship fees - before we switched to ShipperHQ. Now we’re charging customers correctly for what they’re ordering. What a wonderful thing! :)"
"ShipperHQ has the necessary tools to tackle any shipping task in Shopify. If you don’t know how to pull it off, wonderful customer support, backed by a capable tech team, will be able to help you out. Be confident that you will have the support you need."
"We just started using ShipperHQ, and it has proven to be awesome. I have a very diverse membership nationally, and ShipperHQ allows me to dial in rates and service levels based on product prices, member locations, and more. The support I received was top notch. It’s a great app for BigCommerce users. I recommend it over anything else out there."
Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ
FAQs
Do I need a developer to set up ShipperHQ?
Nope. You can configure complex shipping logic, rates, and delivery options through a user-friendly dashboard. No coding needed.
Can ShipperHQ handle large and oversized products?
Absolutely. You can define packing rules, apply freight logic, and show accurate rates – including fees for accessorials like liftgate or inside delivery.
Can I use both live rates and my own custom rate logic?
Yes. You can mix and match real-time rates from 50+ carriers with Shipping Rules, or use your own custom rate tables. Set rates and rules based on any cart condition you can imagine, like SKU, destination, cart value, or customer group.
Can I offer different shipping rules for different product types?
Yes. ShipperHQ lets you group products by type, size, or SKU and apply unique rules – perfect for managing mixed carts that include a variety of products like apparel, supplements, and heavy gear in a single order.
How does ShipperHQ pricing work?
Plans are based on your order volume and shipping needs. Whether you sell a high volume of small orders or a low volume or big orders, we’ll help you choose a plan that fits your business and scales with growth.
How long does it take to get up and running?
Most merchants finish setup in under two weeks. Our onboarding team will guide you every step of the way – no custom development required.