Shield Your Business from Fraud, Theft, and Return Abuse
Luxury brands lost $103B to return fraud and $12B to porch piracy last year. ShipperHQ helps you prevent theft, block abuse, and offer safer delivery choices at checkout.
Prevent theft and fraudulent “missing package” claims. Automatically hide unsecure delivery methods like PO Box or front-door delivery for high-value products like designer jewelry or handbags.- Display secure delivery methods like white-glove, in-store pickup, or hold-at-location. Control which options customers see at checkout based on order value, location, SKU, or customer group.
- Set crystal-clear delivery expectations. Show exact dates based on real lead times, production schedules, and blackout days – for every product, carrier, and warehouse.
Offset return costs. Offer premium shipping with free returns for a small added fee.- Restrict repeat offenders. Use customer groups to block or limit shipping options for high-risk shoppers.
Deliver a Checkout Experience That Feels as Premium as Your Product
Give your customers transparent shipping details, curated delivery choices, and a frictionless checkout that reflects your luxury brand. ShipperHQ lets you control every detail of checkout to reflect your brand’s standards.
- Let shoppers choose how to receive their order. Offer services like white-glove, scheduled delivery, or local pickup.
- Offer a clean, brand-first checkout. Customize naming, styling, and messaging to keep the focus on your brand, not your carrier’s.
- Simplify delivery options. Use rate shopping and method merging to make choices feel clear and intentional.
- Drive conversions with smart shipping promotions. Set free shipping thresholds or exclusive offers based on cart value, location, and customer group.
- Show duties and taxes upfront. Display total landed costs at checkout to avoid surprise post-purchase fees that could otherwise damage your brand reputation.
Orchestrate Complex Shipping with Full Control
Luxury fulfillment can get complicated fast – from multi-warehouse orders and VIP preferences to made-to-order SKUs and delivery restrictions. ShipperHQ handles it all, delivering accurate shipping options at checkout. No code required.
- Take control of carriers, freight, and rates. Connect to 50+ live rate carriers (including LTL), upload table rates, or use your own custom carriers. Automatically apply liftgate, inside delivery, or white-glove fees based on what’s in the cart and where it’s going.
- Rate exactly how you pack and ship. Use dimensional packing that reflects package size, product orientation, padding, and box rules – so fragile items stay protected, and rates are spot on.
- Control whether items ship together or separately. Merge or separate shipments by SKU, value, lead time, or origin – whatever works for your fulfillment.
- Route smarter. Fulfill from the nearest warehouse or dropshipper based on product, destination, or any other custom logic.
- Customize delivery logic down to the SKU. Apply surcharges, restrict methods, or hide delivery options for items that require special handling or security.
Get Accurate Rates from the Carriers You Trust
Connect to 50+ live rate carriers, use your own custom tables, or blend both. Show only the methods that match your shipping logic.
Pack Smarter & Protect Luxury Goods with Dimensional Packing
ShipperHQ calculates shipping costs based on product dimensions, box sizes, padding needs, and orientation. Rates reflect your real operations and luxury goods arrive safely.
Avoid Surprise Fees with Address Validation & Shipping Rules
Auto-detect residential vs. commercial addresses and apply the correct surcharges upfront. Place restrictions on high-risk zones, products, or customer groups.
Offer Safer Fulfillment with In-Store Pickup & Ship to Store
Let customers choose in-store pickup for high-value items, whether you’re fulfilling from store inventory or shipping to your store. Use any rate, from live rates, to table rates, to flat rates.
Enhance Checkout with Exact Delivery Dates & Scheduled Delivery
Show accurate delivery dates based on your real lead times, production schedules, and blackout windows – or let customers schedule delivery at checkout.
Offset the Cost of Returns
Give shoppers return options upfront. Let them choose between lower-cost shipping without free returns or premium delivery that includes them.
"Have been using ShipperHQ for over 8 years now. We couldn’t run our business without it. The support provided by the team is outstanding."
"ShipperhQ has helped us provide a better, cleaner user experience. And in our niche industry, when customers are happy, they tell a friend."
—Alex Cramer, CEO
"One of our biggest drivers for using ShipperHQ is its flexibility. Their platform is easy to install, test, and setup. If we need to make a change to our shipping quickly, it only takes us a few clicks before it can take effect immediately at checkout. Just the amount of time it’s saved us and will save us in the future makes ShipperHQ worthwhile."
—Aynsley Peet, Head of eCommerce
"Customers want to know precisely when their order will arrive without any guessing involved. With ShipperHQ, that’s exactly the type of checkout experience a customer receives."
—Noah Solomon, Digital Director
Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ
FAQs
Can I use ShipperHQ with my current carriers?
Yes. You can connect to both small parcel and LTL freight live rate carriers, upload custom rate tables, or build your own logic for full control over how and when shipping options appear.
What platforms and carriers does ShipperHQ integrate with?
ShipperHQ integrates with all major ecommerce platforms—including Shopify, Magento, BigCommerce, Adobe Commerce, WooCommerce, Shopware, and more. It also connects with 50+ small-parcel and LTL carriers. See all platforms and carriers
Can I offer different delivery options based on product or cart value?
Absolutely. You can show or hide shipping methods based on SKU, product category, cart value, destination, or customer group—perfect for high-value or restricted items.
Does ShipperHQ support international shipping and duties?
Yes. You can display total landed costs—including duties and taxes—at checkout to reduce cart abandonment and eliminate surprise fees.
Can I offer white-glove delivery or in-store pickup?
Absolutely. You can offer premium delivery options like white-glove service, scheduled delivery, or signature-required shipping—as well as in-store or ship-to-store pickup. All fully configurable based on your business rules.
Can I set up rules to reduce return fraud or restrict high-risk customers?
Yes. You can use customer groups to block shipping methods, restrict returns, or hide options for repeat offenders and high-risk orders.