“At EuroOptic, we process 12,000 orders a month. With ShipperHQ, the shipping and checkout experience just works. We no longer rely on developers for every change or a third-party tool for packaging. ShipperHQ gave us a single solution that simplifies logistics, improves efficiency, and cuts costs.”Jeffrey Brooks Jr
CEO at EuroOptic
FAQs
How did EuroOptic scale to 12,000 monthly orders without custom shipping development?
EuroOptic partnered with MoJo Active to migrate from their legacy custom site to BigCommerce with ShipperHQ, eliminating developer dependencies that previously slowed every shipping update. ShipperHQ's no-code platform allowed their logistics team to independently manage 58+ compliance rules, carrier configurations, and promotional pricing without technical resources.
ShipperHQ's Dimensional Packing calculates accurate rates at checkout, while Shipping Insights passes fulfillment data directly to NetSuite, allowing EuroOptic to scale their firearms, optics, and outdoor gear operations to 12,000 monthly orders with full operational control.
Can ShipperHQ manage shipping rules for regulated products like firearms and ammo?
Yes. ShipperHQ's Shipping Rules automate compliance for firearms and ammunition retailers by restricting products to approved carriers, methods, or geographic zones. EuroOptic configured 58+ automated rules including "no high-capacity magazines to California" and manages all compliance logic directly through the dashboard without developer intervention. The platform handles firearms-specific requirements like FFL transfers, ammunition restrictions, state-by-state regulations, and residential vs. commercial surcharges while maintaining 100% regulatory compliance across 12,000 monthly orders.
How does ShipperHQ handle dimensional shipping for firearms and optics retailers?
ShipperHQ's Dimensional Packing uses a best-fit algorithm with custom packing rules to accurately rate firearms, optics, and outdoor gear based on actual package dimensions and weight. EuroOptic configured specialized rules like "ammo must ship separately" while the system virtually packs orders considering product dimensions, box configurations, padding requirements, and carrier-specific constraints. This replaced their third-party packaging software, cutting costs while ensuring checkout rates reflect true fulfillment complexity for mixed orders containing firearms, scopes, ammunition, and accessories.
How does ShipperHQ help firearms retailers streamline warehouse fulfillment?
Shipping Insights automatically syncs packing calculations into order records, showing warehouse teams which products go in which boxes (with SKUs, quantities, weights), box dimensions, dispatch dates, and actual carriers/methods when rate shopping is used. This allows merchants to replicate ShipperHQ's checkout calculations at fulfillment – ensuring quoted rates match actual shipping costs while reducing packaging waste and speeding processing. EuroOptic eliminated their third-party packing program using Shipping Insights across 12,000 monthly orders.
How did EuroOptic prevent shipping revenue loss from heavy and oversized products?
By implementing ShipperHQ's Dimensional Packing, EuroOptic ensures checkout rates accurately reflect carrier charges, preventing the revenue loss that occurs when merchants undercharge for bulky or oversized items. ShipperHQ calculates rates based on both actual weight and dimensional weight (volume-based pricing that carriers charge for bulky items). By retiring their third-party packaging tool and using ShipperHQ's best-fit algorithm with defined box sizes, they ensure checkout rates match true carrier costs for firearms, optics, and outdoor equipment.
Shipping Insights further reduces packaging waste and speeds fulfillment by showing warehouse teams the exact efficient packing configuration used for rate calculations.