Don’t Let Bulky Delivery Break the Bank
A single outdoor grill can trigger hundreds in unexpected surcharges. Meanwhile, 66% of shoppers still expect free delivery. ShipperHQ helps you show the right delivery options to the right customers so you can cut costs without hurting conversions.
Avoid overcharges. Calculate delivery rates based on how products actually pack. Use advanced logic to reflect exactly how large or heavy items – like power tools, restaurant equipment, or aquariums – are boxed or palletised.- Save on packaging. Set packing limits by weight or quantity, apply pack-separately rules, and account for padding or special handling. Pack more efficiently with clear visuals showing how ShipperHQ’s best-fit algorithm packed every order.
- Get full freight control. Add your own custom couriers. Apply tail lift, white glove delivery, inside delivery, or limited access charges upfront – based on basket contents, delivery postcode, or customer-selected services.
- Use the rates that work for you. Upload custom rate tables and only show delivery methods that match the rules you define – based on product weight, distance, quantity, or any other condition.
- Prevent surprise surcharges. Show accurate customs and import charges at checkout to comply better with UK and EU regulations.
Offer Delivery Options That Convert – Even for Oversized Orders
Large products come with large expectations.
Shoppers want clear delivery timelines, affordable options, and convenience that fits into their lives. ShipperHQ helps you meet those demands in a smart, sustainable way that works for your business.
- White glove delivery. Click & Collect. Ship to store. Show the right delivery methods based on what’s in the bag and where it’s going. Then let customers choose the option that works best for them.
- Encourage customers to click “buy” with smart offers. Free delivery on everything doesn’t work for every business model. Offer free delivery or discounts based on rules you define – like minimum basket value, delivery postcodes, or specific products in the cart.
- Display real delivery dates. Show accurate delivery dates based on your lead times, holidays, and production schedules. Or let customers schedule delivery at checkout.
- Offer return options that work for your customers and your business. Let shoppers choose what matters to them: a free or low-cost delivery option without returns, or a premium option that includes free returns for a small added fee.
Your Checkout Shouldn’t Collapse Under a Complicated Cart
Dealing with pallet delivery, awkward product dimensions, a complex catalogue, or high order volumes? You need smart delivery logic built to handle complex logistics.
- Route orders from multiple warehouses or dropshippers. Define which products are dispatched from which origins, and automatically fulfil from the closest location.
- Control exactly how each product is delivered. Set rules by SKU, product category, or customer group. For example, require pallet delivery for orders over 40 kg, or apply surcharges on appliances heading to remote areas.
- Split or merge shipments, your way. Choose whether to combine items or separate them by origin, weight, or delivery method – right at checkout.
- Apply logic that reflects the real world. Set up backup couriers, restrict destinations at a granular level, or trigger specific couriers based on dimensions, weight, distance, or delivery zone.
- Scale without developer support. Update your delivery logic as your catalogue, couriers, and customer needs evolve – no code required.
Unmatched Control with Custom Table Rates
Customise how rates and delivery options are displayed using a combination of filters.
Get Precise Costs with Volumetric Pricing
Pack and rate products based on size, using custom box sizes and packing rules, so you can show precise rates.
Automate Rating from Multiple Warehouses
Deliver from multiple warehouses, dropshippers, or retail sites. Define rules to control where items are sent from and how orders are rated.
Set Real Expectations on the Product Page
Let shoppers see delivery costs and timelines before checkout – based on your actual rates and operations.
Give Customers Return Options that Work for Your Business
Offer flexible return choices upfront. Let shoppers decide what matters most to them – such as free returns or free delivery – without your business absorbing the full cost.
Capture More Sales with Click & Collect
Offer convenience by giving shoppers the option to collect their orders from nearby store locations.
"ShipperHQ saved us about 15 man-hours per month from quoting freight shipments alone. Their freight quoting feature is more self-service, which means a customer can make a decision independently."
—Andrew Brown, Director of eCommerce
"Our smaller item sales increased by 30% with the help of dimensional shipping from ShipperHQ. Sales of our heaviest products are up infinitely as we hadn't had a solution to offer LTL shipping to our customers prior to implementing ShipperHQ. We could not be happier with the performance or the ongoing support to help us offer the best shipping rates."
—Kevin Comerford, President
"ShipperHQ makes complex Freight and LTL shipping with multi-warehouses very simple. I can’t say enough good things about their engineers and support."
—David Sheeley, eCommerce Project Manager
"ShipperHQ allows us to ship using parcel carriers and LTL carriers. ShipperHQ has been the solution we desperately needed. So far I have not been able to invent a scenario that ShipperHQ has not been able to help us with."
Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ
FAQs
Do I need a developer to set up ShipperHQ?
No. You can set up your delivery logic, packing rules, and courier options through a user-friendly dashboard – no coding required.
Can ShipperHQ handle both parcel and pallet delivery in the same cart?
Yes. Whether you’re delivering a power drill or a playhouse, ShipperHQ supports multi-method checkout. Show parcel, pallet, and white glove delivery together or separately, based on what’s in the basket.
Can I use my own couriers and rates?
Absolutely. ShipperHQ supports custom rate tables. You can set up your agreed rates or create your own pricing rules.
Can I apply surcharges for tail lift, inside delivery, or remote areas?
Yes. You can use delivery rules to apply accessorial charges automatically, based on cart contents, delivery zone, and method.
How long does it take to get started?
Most merchants complete setup in under two weeks. Our onboarding team helps you configure your delivery strategy from day one – no dev work needed.
Can I offer click and collect or ship-to-store for bulky goods?
Yes. You can set up store collection or ship-to-store based on location, product, or customer proximity. Offer it free or charge whatever rate works best for your business.