Shipping Vapes or CBD? There’s No Room for Error
Vape bans. Delta-8 laws. Adult signature rules. Shipping mistakes can leave your team drowning in compliance issues and support tickets. ShipperHQ keeps your checkout legal and profitable – while cutting support calls and cart abandonment.
Control How, When and Where You Ship. No Code. No Slip-Ups
Restricted states? Banned SKUs? Carrier restrictions? Reduce support tickets and compliance headaches by controlling the shipping options customers see at checkout.
Set granular rules to block shipments for restricted products to specific destinations – like blocking Delta-8 THC to Colorado or flavored vape to San Francisco.- Define product groups and shipping zones down to the exact SKU, zip code, or customer segment.
- Auto-hide USPS, Air, or any carrier that can’t legally carry restricted items like aerosol vapes or lithium batteries.
No post-order fixes. No costly errors. Just automated rules that work every time.
Give Customers the Options They Expect – Without the Risk
You’re juggling shifting regulations and complex logistics. That doesn’t mean your checkout should feel like an obstacle course. ShipperHQ makes it easy to offer a smooth, compliant experience that converts.
- Show the most cost-effective shipping options by automatically comparing live carrier rates at checkout.
- Increase conversion with free shipping or promos based on cart value, product, location, or customer type — and boost AOV while you’re at it.
- Display real delivery dates based on lead times, cutoff times, and blackout days – across every product, warehouse, and carrier.
- Offer in-store pickup for local shoppers or restricted products – like full-spectrum gummies or flower – that can’t be shipped to a home address.
- Give customers a checkout experience that reduces friction, builds trust, and secures the sale
Stop Losing Money on Hard-to-Ship Goods
From unexpected carrier fees to wasted packaging spend, shipping can drain your profits fast if you’re not quoting accurate rates. ShipperHQ helps you charge the right amount. No surprise costs, no guesswork.
- Avoid overpaying. Always show the most cost-effective option with accurate rate using live carrier rates from 50+ integrations, LTL rates from 30+ carriers, or custom table rates.
- Use ShipperHQ’s advanced dimensional packing to rate orders based on actual package size – not just weight — and avoid overcharging on bundles like grinders, glassware, rolling trays, and bulky tincture bottles.
- Automatically apply fees for adult signature, hazmat handling, or age-restricted goods like nicotine products, aerosol vapes, and THC items.
- Auto-detect residential vs. commercial addresses to apply the right fees and avoid surprises down the line.
- Show negotiated LTL or freight rates for large or wholesale orders — and protect your margin on bulk shipments.
Control Every Scenario with Shipping Rules
Show only the shipping options that make sense for each order. Set custom rules by product, location, carrier, weight, order value, or customer group. No compliance surprises.
Pack Smarter, Save More with Dimensional Packing
ShipperHQ’s best-fit algorithm automatically calculates exactly how items fit in a box. It accounts for padding, orientation, and packing rules. No wasted space, no wasted money.
Automate Compliance with Shipping Zones and Shipping Groups
Define product groups and regional zones to restrict or allow different shipping options based on what’s in the cart and where it’s going. Go as broad or granular as you need, from entire countries down to individual zip codes.
Show Real Delivery Date to Build Trust
Display accurate delivery dates based on your lead times, blackout days, cutoffs, and production times – so customers know exactly when to expert their order. Fewer support tickets. Higher conversions.
Stay Compliant with Ship-to-Store
Give your customers flexible pickup options like store pickup. Quote the exact shipping cost you want, using carrier-calculated rates, custom table rates, flat rates, or free pickup.
Pack More Efficiently with Shipping Insights
See a clear visual of how ShipperHQ’s best-fit algorithm packed every order, including which items went into which boxes, and how they were arranged. Sync data with your ecommerce platform and fulfillment systems.
Over 6,000 eCommerce Brands Optimize Their Checkouts with ShipperHQ
FAQs
How do I block vape or CBD shipments to restricted states and ZIP codes?
ShipperHQ blocks vape and CBD shipments at checkout using shipping zones and rules down to the state, county, or ZIP code level, so customers in restricted areas see no available shipping methods.
You can assign regulated products like Delta-8 THC, flavored vape, or CBD to shipping groups and apply destination-based rules to block prohibited locations. Rules evaluate both product type and destination in real time, so non-compliant combinations never surface at checkout. Restrictions are managed in the dashboard with no code required.
Shipping Rules in ShipperHQHow do I automatically hide non-compliant carriers for vape products at checkout?
With ShipperHQ, you can hide non-compliant carriers by applying shipping rules based on product type and destination before rates are shown.
You can assign vape products to a shipping group and hide non-compliant carriers like USPS or shipping methods like air services when Vape shipping group items are in the cart. Only compliant carriers, such as approved ground or private courier options, are displayed. Rules can combine product group and destination conditions, ensuring only valid carrier methods appear for each order.
ShipperHQ lets merchants control which shipping options are shown at checkout. Merchants are responsible for maintaining carrier agreements and regulatory compliance.
How does ShipperHQ help me maintain PACT Act compliance at checkout?
The PACT Act restricts how vape and tobacco products can be shipped, including a ban on USPS delivery to consumers and requirements for age verification, tax collection, and regulatory reporting.
ShipperHQ supports compliance at the checkout layer by giving you the ability to block non-compliant carriers, hide shipping options for restricted states or ZIP codes, and enforce carrier-specific rules based on product type and destination. You can remove USPS for vape products, hide air methods for hazmat items, and apply adult signature fees to compliant carriers.
ShipperHQ puts you in control of which shipping options appear at checkout. Age verification, tax filing, and regulatory reporting are handled outside the platform. Merchants remain responsible for meeting all PACT Act requirements.
How do I accurately handle a mixed cart containing both restricted vape products and standard items?
ShipperHQ gives you full control over how mixed carts are handled. You can keep everything as a single merged checkout where only carriers that can legally ship all items are shown, or split the cart by product group so restricted and standard items each follow their own shipping logic.
How that plays out at checkout depends on how you configure your shipping groups and rules. All logic is managed in the dashboard with no code required, so as regulations change you can update rules quickly without waiting on a developer.
Shipping rules in ShipperHQCan I enforce Adult Signature Requirements for age-restricted shipments?
ShipperHQ gives you the ability to set up shipping methods that require an adult signature and make those the only options available when vape or CBD products are in the cart. You can restrict which carriers and methods appear based on product type, destination, and address type, so your checkout only ever shows options that meet your compliance requirements.
You can also add the carrier's signature fee directly to the shipping cost so it shows up clearly at checkout.
Carrier configuration in ShipperHQDoes ShipperHQ provide native age verification at checkout?
No. ShipperHQ does not provide native age verification or direct integrations with age verification providers.
ShipperHQ handles the shipping layer at checkout, controlling which carriers, destinations, and surcharges apply based on the cart and address. Age verification is handled separately through dedicated apps or platform extensions.