Customize Your Shipping Experience

Go beyond your eCommerce platform’s native shipping capabilities

Choose Your Platform:

Essentials

$50

per month

Up to 5K Shipping Requests

  • 1 Origin
  • 1 Pickup Location
  • 2 Carriers
  • 2 Carrier Rules
  • 1 Advanced Feature
  • Basic Support

Standard

$100

per month

Up to 10K Shipping Requests

  • 10 Origins
  • 10 Pickup Locations
  • 4 Carriers
  • Unlimited Carrier Rules
  • 2 Advanced Features
  • Standard Support

Enterprise

Call

for pricing

Custom Limit Shipping Requests

  • Unlimited Origins
  • Unlimited Pickup Locations
  • Unlimited Carriers
  • Unlimited Carrier Rules
  • All Advanced Features
  • Priority Support
If you are on the Basic Shopify or Shopify plan and pay monthly, you’ll need to contact Shopify to add Real-Time Calculated Shipping (RTCS) to your store. Shopify charges $20 per month for this option and requires this in order to allow apps like ShipperHQ to work. If you are on the Advanced Shopify or Shopify Plus plans or if you pay annually, Real-Time Calculated Shipping is included with your Shopify subscription at no additional cost.

Feature Comparison

Essentials Standard Pro Enterprise

Core Features

Included with your ShipperHQ plan
Included Included Included Included
Custom-rate Carriers
  • Custom Table-based Carrier
  • Flat Rate Carrier
  • Same Day Delivery Carrier
  • Free Shipping Carrier
Live-rate Carriers
  • Australia Post
  • DHL
  • GSO
  • fastway
  • FedEx®
  • FedEx SmartPost®
  • Canada Post
  • Startrack
  • UPS®
  • USPS®
Advanced Rules Engine
  • Zones defined by Country, Region/State, City, or Zip/Postal Code
  • Price, Weight, or Quantity Filters
  • Per Quantity Unit Charges
  • Per Weight Unit Charges
  • Minimum and Maximum Charges
  • Shipping Groups
  • Customer Groups
  • Origin-based Rules (Requires Multi-Origin Advanced Feature)
  • Box-based Rules (Requires Dimensional Advanced Feature)
  • Surcharge or Discount Live Rates
  • Show or Hide Shipping Options

Advanced Features

Available up to your plan's limit
  Up to 1 Up to 2 Up to 4 Unlimited
Unlimited Carrier Rules Included Included Included
  • Use as many of ShipperHQ's powerful Carrier Rules as needed
  • Standard, Pro, and Enterprise plans have access to Unlimited Carrier Rules without needing to enable as an Advanced Feature
LTL Freight Carriers & 3PLs
  • ABF
  • Cerasis
  • Echo® Global Logistics
  • Estes®
  • FedEx Freight®
  • Old Dominion®
  • Pitt Ohio
  • Primus
  • ReTrans Freight
  • R&L®
  • UPS Freight®
  • Tranzact
  • Source Alliance
  • Vitran Express® Canada (Contact us for a quote to integrate with your account)
  • XPOLogistics®(formerly Con-way Freight)
  • YRC® Freight
In-Store Pickup
  • Multi-Location Support allows you to set up as many pickup locations as your plan allows
  • Radius Support allows you to show locations for pickup within a set distance from the customer's address
  • Control the number of locations you show at checkout
Rate Shopping & Method Naming
  • Rate Shopping
  • Shipping Method Renaming
Dimensional Shipping
  • Custom-defined Boxes
  • USPS Flat Rate packages
  • Ship certain items separately
  • Multi-package product support
  • Use certain boxes for certain carriers
  • Define special rules for certain products
  • Add box packing weight or per-box surcharges
Backup Carriers
  • If rates are unavailable from a Live-Rate Carrier (due to a service outage, for example), automatically display rates from another carrier until service is restored
Dynamic Address Type Lookup
  • Uses FedEx or UPS to dynamically lookup the address type entered and determine if it's Residential or Commercial and uses that data to get rates from any carrier accordingly
  • Optionally auto-assign an address type to receive Residential or Commercial rating
  • Supported via UPS and FedEx
Date & Time
  • Display Time in Transit to customers
  • Display estimated delivery date to customers
  • Set max time in transit across the board or for certain groups of products
  • Set lead time by shipping origin, carrier, or groups of products
  • Available for UPS and FedEx
Multi-Origin & Drop Shipping
  • Map carriers between origins to allow rating via different carriers per origin
  • Get rates for shipments from multiple origins and display a sum of rates
  • Define service areas by Origin
  • Restrict Shipping Methods by Origin
  • Add surcharges or discounts by Origin
  • Products can be made available from one or many origins
  • Rate shipments from the Origin nearest the customer if products are available from multiple origins

Add-on Features

Additional fees apply
         
Landed Cost Engine
  • Add landed cost pricing (DDP) to your existing international carriers
  • Transparent duties and taxes in cart and checkout
  • Get access to accurate product classification services
Enhanced Checkout
  • Amazon-style checkout with split shipping
  • Improved shipping offerings including, in-store pickup, time slot delivery & more
  • Enhanced order and shipping details for merchants
 

$50

per month

$100

per month

$300

per month

Call

for pricing


Get more out of ShipperHQ with add-on support services

Let's Discuss Your Requirements

Consultation

Starting at $500


Whether you're just getting started or ready to take your shipping strategy to the next level, let our team of eCommerce shipping experts guide you to the right shipping experience for your business.

Configuration

Starting at $500


Do you have a particularly complex set of shipping requirements or just need an extra set of hands to get started? Let our team of experienced engineers fully configure your store’s shipping strategy.

Priority Support

Starting at $200


Shipping is one of the most critical parts of your business. With Priority Support, our highly responsive team can answer your toughest questions and help you make the most of ShipperHQ's powerful features.

FAQs

Begin by signing up here for a free 30 day trial. You'll have access to all the features of the Standard plan. You can transfer to a paid plan at any point right from your ShipperHQ dashboard.

For some eCommerce platforms you'll need to download and install an extension on your site. On others it may be as simple as enabling an app. When you sign up you'll be given instructions and access to our support team to help you get set up.

If you haven't set up billing your account will be deactivated but you'll still have access to log in and set up billing to reenable your account. Your settings will be saved for at least 30 days if you wish to re-activate. After 30 days of inactivity your account may be deleted. You can reactivate your account whenever you'd like before that point by logging in and setting up billing.

On all standard plans, you'll have the option to cancel at any time. We don't provide refunds at cancellation, but your account will be active until the end of the period you've paid for. Enterprise plan contracts are written on a individual basis.

Some platforms don't currently support the functionality needed to support certain features. We're actively working with all of our supported platforms to encourage them to make this functionality available so that merchants on every platform can benefit from ShipperHQ's full feature set.

ABF™, Australia Post, Cerasis™, DHL, Echo® Global Logistics, Estes®, fastway, FedEx®, FedEx Freight®, FedEx SmartPost®, GSO, Old Dominion®, Pitt Ohio, Primus, ReTrans Freight, R&L®, Startrack, UPS®, UPS® Ground with Freight Pricing, UPS Access Point™, UPS Freight®, USPS®, Vitran Express® Canada, XPOLogistics®, YRC® Freight

If you don't see a carrier listed, please contact us!

Customer Service Star Winner

Customer Service Star Winner

2019 Magento Imagine Partner Awards


“ShipperHQ’s customer service team are really responsive, recommend options that actually fit your project's needs and are passionate about all things shipping.”

Emily Pepperman, Web/IT Support, Dive Gear Express

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