Free Shipping Health Check
See exactly where your checkout is costing you sales
Get a free scored breakdown of your shipping and checkout experience. Find where shoppers drop off, experience friction, and what you can do about it./p>
- 6 conversion-critical areas of your checkout experience, scored
- AI-powered analysis, reviewed by in-house shipping experts
- A prioritized action plan to recover revenue
What's evaluated
Your shipping and checkout experience is scored across six key areas, using over 30 specific checks to spot friction, trust gaps, and missed conversion opportunities.
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Checkout Experience
Is a specific delivery date or delivery date range shown at checkout? Are you capturing shoppers that want free shipping, local pickup, or scheduled delivery?
Shipping Strategy
Is shipping priced appropriately across different address types and shipping zones? What shipping options are you providing, and do they meet customer expectations?
Trust & Transparency
Are shipping costs visible before the final checkout step? If you have a free shipping minimum, are the cart & checkout indicating the progress toward that threshold?
Delivery Speed
Are express or same-day shipping options available, and are they displayed before checkout on product pages?
Shipping & Return Policies
Can customers easily find your shipping policy page and returns policy page? Do these match what’s shown at checkout?
International Shipping
Are landed costs, including duties and taxes, displayed clearly at checkout?