Accurate Delivery Dates at Checkout

Thousands of innovative brands trust ShipperHQ

Customize delivery date settings based on your shipping rules

Account for lead times, same-day shipping cut-off times, blackout days, and max transit times — across every carrier, warehouse, and product group.

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It's crucial to show our customer the estimated delivery day at checkout, which is dynamically displayed based on MY business's shipping rules (same-day shipping cut off, blackout days, day of the week they order, etc) coupled with the carrier's real-time API.”

FullWell

Increase delivery date transparency

Customers want to know when their order will arrive. To increase conversion and reduce customer service inquiries, provide transparent delivery dates and shipping dates at checkout.

Ship perishable goods without spoilage

Set max transit times and provide customers with accurate arrival times to avoid spoilage. Feel confident that perishables will arrive fresh.

Learn more about Shipping Perishables

ShipperHQ was the perfect medium between Shopify and Shipstation to provide transparency in the shipping process. The day we plugged ShipperHQ into our website, it cut our customer service tickets in half. We had less customers reaching out asking where a shipment was, when a shipment was going to be delivered, and if it was going to be safe when it got there.”

Jason Nista, CEO, Clean Eatz Kitchen

Did you know that..

62%

of consumers prioritize an accurate estimated delivery date over fast shipping.

60%

of shoppers are more likely to choose a retailer that can tell them the exact date a package will arrive at the time of order.

FAQs

What can I do with Date & Time?

Improve the accuracy of your estimated delivery dates. Show exact dates and/or shipping dates at checkout, offering customers increased transparency so they know when to expect their order. Customize delivery date settings based on your own shipping rules, including lead times, cut-off times, blackout days, and max transit times — across different carriers, warehouses, and product groups.

What carriers does Date & Time work with?

ShipperHQ’s Date & Time feature supports a wide range of carriers and methods, including UPS, FedEx, USPS, Canada Post, LTL Freight carriers, custom rate carriers, and in-store pickup.

What are the benefits of using Date & Time?

Reduce customer service tickets: Provide customers with accurate and transparent delivery information at checkout to reduce support inquiries and take the pressure off your support team.
Improve conversion: Consumers value accurate delivery dates, with 62% prioritizing this over fast shipping. By showing exact dates, you can build trust, reduce cart abandonment, and boost conversion rates.
Reduce product spoilage for perishable goods: Set max times in transit and display exact delivery dates to make sure perishable goods arrive fresh.
Gain a competitive advantage: Provide reliable delivery dates at checkout to deliver an Amazon-style checkout.

How does Date & Time work?

Date & Time enables to set custom rules that adjust the delivery date or shipping dates shown at checkout based on your business’s specific logistics, including:

Lead Times: Specify lead times for processing orders based on the origin (warehouse), carrier, or product groups.
Cutoff Times: Set daily order cutoff times for different locations.
Blackout Dates: Assign specific days or dates (such as holidays) when orders won’t be processed or shipped.
Maximum Transit Time: Define maximum allowable days in transit, which is especially useful for shipping perishable or time-sensitive items.
Custom Messaging: Customize how dates are displayed to the customer, including format and accompanying messages. These settings ensure that your displayed delivery dates are accurate, as they reflect your exact operational capabilities and shipping methods.

How long does it take to set up Date & Time?

Setting up Date & Time is straightforward and doesn’t require any coding. Most merchants can configure accurate delivery date settings in minutes. ShipperHQ provides an easy-to-use interface where you can adjust all relevant settings, including lead times, blackout dates, and cutoff times. Plus, the “Test Your Rates” feature ensures that your settings are showing up correctly and ready to go live.

How do I know if Date & Time is right for me?

You want to show more accurate and transparent delivery dates at checkout.
You have complex shipping needs, such as shipping multiple warehouses, LTL freight shipping, or selling restricted products, or selling large and bulky items.
You ship time-sensitive goods like perishables and need to set max transit times.
You want to show delivery dates for a carrier that your ecommerce platform doesn’t support.
You want to gain a competitive edge and convert more buyers.

Who on my team should use ShipperHQ?

ShipperHQ is most often used by eCommerce Directors or Managers, Marketing Directors, or agency partners.

How would ShipperHQ integrate with our website and other business systems?

ShipperHQ integrates seamlessly with all major ecommerce platforms. It also integrates with 50+ carriers and 3PLs, so you can manage all of your shipping in one place. We offer API integrations for custom setups, but our standard solution is no-code. It will replace the shipping section of your checkout but will have no impact on your existing systems.

How much does ShipperHQ cost?

The cost depends on the complexity of your shipping needs and the plan level that's best fit for you. Pricing starts at $75 per month for an Essentials plan. You can try it for free with a 15-day free trial.

Turn estimated delivery dates into exact dates